This talk is the third in the series Developing Cultural Competence. It explores how we are all born into a culture and not with one and looks at how we can improve our understanding when interacting or working with people from a culture different to our own by increasing our self-awareness, using active listening and developing observation techniques and in particular having an open and curious mind.
About the Author
Sandy Leong is Director and Head of Training at MyTrainingResources, delivering training on personal development, management development, public speaking and training other trainers, across the UK and abroad. She initially trained as a teacher but left teaching to work in a variety of Training and Development roles, before setting up her own training company over 25 years ago.
Sandy is a published author, writing both books and training materials; and a professional speaker lecturing on many of the large cruise lines and also on land. She is Chair of the Board of Trustees for a large charity in the town in which she lives.