Brunel University Research Fellow Joe Chicks explores with Michael Millward the history of internal employee communications for find examples of good practice that will help organisations to create a strategy for successful employee communications in the future.
Joe uses three quotations spanning almost 100 years to show Michael that what we think are new ideas are not necessarily new, and how easy it is to be distracted by those new ideas about how to communicate and fancy communication tools.
Their discussion also identifies the values that are key to good employee communications.
