Risk and Crisis Communication

- Price: 75,50 kr
- Price: €8,99
- Price: £8,99
- Price: ₹150
- Price: $8,99
- Price: 75,50 kr
- Price: 75,50 kr
Download for FREE in 4 easy steps...

Corporate eLibrary
Discover our employee learning solutions
This is a Premium eBook
Bookboon Premium - Gain access to over 800 eBooks - without ads
You can get free access for a month to this - and 800 other books with the Premium Subscription. You can also buy the book below
- Start a 30-day free trial. After trial: 39,99 kr p/m
- Start a 30-day free trial. After trial: €5,99 p/m
- Start a 30-day free trial. After trial: £4,99 p/m
- Start a 30-day free trial. After trial: ₹299 p/m
- Start a 30-day free trial. After trial: $3,99 p/m
- Start a 30-day free trial. After trial: 39,99 kr p/m
- Start a 30-day free trial. After trial: 39,99 kr p/m


Corporate eLibrary
Discover our employee learning solutions
Users who viewed this item also viewed
-
Corporate Governance and Risk Management
-
Internal Communication Management Individual and Organizational Outcomes
-
Risk Management Made Easy
-
Enterprise Risk Management
-
Powerful online communication How to position yourself as a leader
-
What is Active Listening?
-
Essential Communication Secrets!
-
Communicating Change How to Talk About Project Change
About the book
Reviews
Luis Matamala ★★★★★
Muy bueno!! Me ha servido mucho en mi proceso de aprendizaje.
Luis Matamala ★★★★★
Muy bueno!! Me ha servido mucho en mi proceso de aprendizaje.
Description
Organizations face an array of risks that may escalate to crises. Strategic communication regarding both potential risks and emergent crises is paramount for organizational sustainability. Risk and crisis communication is an art – not a recipe. Organizational risks and crises stem from a complex combination of variables, individual decision makers, and varying emotional states connected by communication.
This e-book explores the complex process of organizational risk identification, risk conversion into crises, and ethical communicative approaches therein. Grounded in a comprehensive communication theory foundation, readers will: (a) explore risk and crisis typologies; (b) consider the intersection of organizational mission, stakeholders, and contextual influence variables; (c) develop communicative processes; and (d) engage critical thinking skills necessary to respond to emergent risk and crisis communication challenges.
Content
- Risk and Crisis Communication Overview
- Introduction
- Communication Complexities
- Risk and Crisis Communication
- Mapping the Risk and Crisis Communication Terrain
- References
- Communication
- What is Communication?
- Levels of Communication
- Theoretical Perspectives
- Symbolic Nature of Communication
- Messages
- Channels
- Importance of Communication
- References
- Perspectives on Organizing
- Organizational Communication
- Relational Strategies to Organizing
- Systems Thinking
- Summary
- References
- Risk
- What is Risk?
- Types of Risk
- Assessing Risk
- Managing Risk
- Why is Risk Relevant?
- References
- Crisis
- What is a Crisis?
- Characteristics of a Crisis
- Preparing for a Crisis
- Summary
- References
- Metaphorical Duct Tape
- Organizational Dysfunction
- A Recent Anecdote
- Organizations as Machines
- Socially Constructed Nature of Human Existence
- Dialogue and Human Existence
- Metaphorical Duct Tape
- References
- Principles of Effective Risk and Crisis Communication
- Effective Risk and Crisis Communication
- Variables of Influence
- Communicative Needs of Risk and Crisis Situations
- Theories of Organizational Crisis Communication
- References
- What is at Stake?
- Identifying and Engaging Stakeholders
- Return on Investment
- Identifying Potential Consequences
- References
- Plan Your Work, Work Your Plan
- The Critical Role of Planning
- Strategic Advance Planning
- Organizational Members’ Talents Not Job Titles
- Continuous Process and Implementation Evaluation
- References
- Plan Components
- Risk and Crisis Communication Plan Overview
- Introduction
- Goal
- Precedents
- Timeframe
- Stakeholder Identification and Profile
- Communication Objectives
- Resources
- Evaluation
- Checklists
- Approval
- References
- Information Dissemination
- Information Dissemination Process
- Channels
- Channel Selection
- References
- Considering the Process Full Circle
- Continuous Learning and Renewal
- The Quest for Identity
- The Art of Communication
- Onward and Upward
- The White Space and Authenticity
- References