Karen Kirby MCIPD has over 35 years’ experience of working with people as a coach, trainer and HR consultant. In that time, she has developed a variety of programmes to meet the needs of businesses, as both an employee and as a freelance consultant. She has helped businesses in a wide variety of sec
Performance management is the responsibility of all managers at all levels. The recording of key information may be the domain of HR or payroll, but this, alongside operational and behavioural information, provides the basis of a performance management system which should include review meetings between managers and their team members.
This book is aimed at anyone who is responsible for carrying out performance reviews and would be particularly useful to those new to this aspect of their work; gives practical suggestions on how best to deal with all team members – The Good, The Bad and The Okay.