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Feedback as a Strategic Tool

How to Correct Unwanted Behavior

páginaprincipal.livro.por Stein Erik Egeberg
34
páginaprincipal.livro.idioma:  English
A must-have book for leaders. Learn to correct unwanted behavior. Strengthen collaboration, improve processes and results. Encouraging, effective methods useful in all aspects of life.
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In this book, you learn to correct unwanted behavior in order to create constructive changes. It includes encouraging, effective methods and helpful checklists for corrective as well as affirmative feedback. The book explains how different personality profiles respond and relate to receiving and giving feedback. You will gain a new perspective on how feedback can be a strategic business tool. With this book, you can resolve current issues, prevent future issues, and lay the groundwork for effective teamwork and positive results with methods useful in both business and personal relations.

About the Author

Stein Erik Egeberg, Norwegian engineer and business economist. Experienced mentor, coach, consultant and author. Delivers innovative and educational courses, workshops and seminars. Covers key areas as communication, teamwork, personality profiles, sales, customer service, recruitment and leadership. Accredited for extensive knowledge, ability to simplify complicated subjects and capacity to create results. His books provide new insight, valuable tools and effective methods.

  • About the author
  • Preface
  • Introduction
  1. Leadership, Communication, and Feedback
  2. Positive (affirmative) and negative (corrective) feedback
  3. Do not reward unwanted behavior
  4. Four different personality profiles, and how each personality gives and receives corrective feedback
  5. Important matters when correcting unwanted behavior
  6. Method 1 for correcting unwanted behavior: The Information Method
  7. Method 2 for correcting unwanted behavior: The Ownership Method
  8. Utilizing feedback as motivation in your own personal development and achievement
  • Conclusion

Learn to communicate feedback constructively to improve behaviors and relationships. Master methods for addressing and altering unwanted behaviors in the workplace and personal life. Identify and avoid practices that inadvertently encourage negative behaviors. Use feedback for self-improvement and foster an environment of growth.

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