Let’s be honest, none of us likes being criticised, because it hooks into our deepest insecurities. But it’s part of being an adult, what’s more your success in life depends on being able to take it in your stride. Much of the time our knee-jerk reaction is to become emotional and respond defensively. Jenny will share with you tried and tested techniques to help you move away from that emotional hijacking to accessing the right mental state for a calm, more rational conversation.
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