This practical and accessible book explores and explains the psychology and skill set involved in giving and receiving feedback well. Feedback is a powerful yet vastly under-utilised tool for organisations of all kinds and an integral part of a thriving workplace culture. Whatever your organisation does, high quality feedback that is communicated with skill and care will help you to better understand your customers and clients, build stronger relationships, and create a team that enables you and your colleagues to be at your best more often.
About the Author
Elloa Barbour is an organisational consultant, facilitator and coach who specialises in team and leadership development. She works with people across the for-profit and not-for-profit sectors in the UK and EMEA. Elloa is skilled at creating safe, open spaces where people can have honest, courageous conversations about the things that matter most – resilience and self-care, leading in uncertainty, managing change and transitions, creating healthy workplace cultures, and people development. She lives in Brighton in the UK.