Justine is passionate about helping service-based providers develop the skills they need to become confident and effective communicators, able to hold their own space with authority and calm.
With a background in service-based careers, Justine can identify with the challenges in these industries and has faced many difficult situations dealing with customers and understands the importance of communication skills in resolving disputes that can quickly escalate if not managed well.
Justine lives in Yeovil, in the South-West of England with her husband. She loves being by the sea and time with her family.