What is Emotional Intelligence?

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41 pages
Taal:
 English
This eBook helps you to understand the importance of emotionally intelligent leadership, a concept used routinely in most businesses and professional training programs.
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Over de auteur

Paul Newton has worked in IT and Project management for over 30 years and has also developed several internet based enterprises. He was a co-founder and director of ITT Ltd where he was responsible for the development and marketing of software-based management training tools. Clients included Microsof...

Description
Content

This eBook explains why managers across the globe have embraced emotionally intelligent leadership. Successful management is all about getting work done through other people, some of whom you have no direct authority over.

It describes the core competencies of emotional intelligence - self-awareness, self-management, and social awareness. It shows how to identify strategies and opportunities to apply emotional intelligence in your role. It outlines how to choose perceptions and behaviors that will lead to positive outcomes.

This eBook explains why managers across the globe have embraced emotionally intelligent leadership, an idea that is now used routinely in almost all businesses and professional training programs. Successful management is all about getting work done through other people, some of whom you have no direct authority over. This is directly correlated to your success in self-awareness, self-management, and social awareness, all of which are essential elements of emotional intelligence.

You will learn to:

  • Understand the emotional intelligence model and its core competencies
  • Discover the benefits of emotional intelligence for yourself, your team, and organization
  • Identify strategies and opportunities to apply emotional intelligence in your role
  • Choose perceptions and behaviors that will lead to positive outcomes
  1. What is Emotional Intelligence (EQ)
  2. Emotional Intelligence (EQ) and IQ
  3. EQ Timeline
  4. Can EQ be Developed?
  5. Personal Competence
  6. Social Competence
  7. Summary
  8. References
  9. Appendix – Emotional Intelligence Framework