When Barbara Nixon used a quotation from Alfred Korzybski at a CIPD volunteers’ event, Michael Millward asked her to explore it with him.Michael and Barbara explore the dangers in any situation of imposing our view on other people. They discuss how organisations benefit when leaders understand what their team members think of a situation. They then explore the tools that leaders can use to develop the skills and the culture that demonstrates to employees that they are interested in the views of team members and that they have permission to express their views.
Audio learning
