With a background in engineering and manufacturing management, he has worked in universities in Europe and the USA as well as founding and selling a consultancy company in Logistics and Supply Chain Management. He has researched and consulted in a wide range of sectors in large and small organisat
The book argues that quality is enabled by the design decision process but one that looks along the complete lifecycle and production stages, including re-cycling at the end of first life. It discusses ways to use statistical variation from the demand and supply capability distributions to create a zero reject process and uses examples from product areas to highlight decision areas. Topics covered include innovation, globalization, global trade and new technologies requiring a more inclusive approach to designing things right from the beginning to deliver customer satisfaction.
With a background in engineering and manufacturing
management, he has worked in universities in Europe and the USA as well as
founding and selling a consultancy company in Logistics and Supply Chain
Management. He has researched and consulted in a wide range of sectors in large
and small organisations. He is currently co-lead academic on a MOOC on Contract
Management in collaboration with the International Association of Contract and
Commercial Management and the UK Government Cabinet Office.