Beschrijving
Working with difficult people is understanding what makes them tick. According to Dr. Amy Cooper Hakim, Ph.D., Consultant, and Speaker, The Cooper Strategic Group, Inc., the key is to understand who they are and what makes them react in a certain way. Taking emotions out and deciding what one can do about the situation can help better managing difficult people.
Hear from Dr. Amy about:
1. How to effectively work with difficult people.
2. How to keep your emotions in check when dealing with difficult people.
3. How to set specific boundaries for better work-life balance.
