Critical-thinking is now the most prized skill that employees can develop to make reliable decisions, innovate, and solve workplace problems. Developing critical thinking skills will help you become a valued member of your team at work. Critical thinking is a skill and not just an automatic thought process. However, most employees do not naturally think critically and often make decisions based on personal biases, self-interest, or unfounded emotions. The good news is that you can improve your thought process to be more intentional about thinking critically. This book is designed to help you develop strong critical-thinking skills.

About the author

John J. Liptak is an internationally-recognized author with thirty years of work experience providing counseling. He has authored over 100 workbooks with Ester Leutenberg, 31 career assessment instruments, and ten books. John earned an Ed.D. in Counselor Education from Virginia Tech. He lives in Radford, Virginia, in the United States and is president of the Center for Career Assessment, Inc. John has written two books for Bookboon.

• About the author
• Preface

1. What is Critical Thinking?
   1. Introduction
   2. Critical Thinking Defined
   3. Elements of Critical Thinking
   4. Employers Desire Critical Thinkers
   5. Conclusion
2. Models of Critical Thinking
   1. Introduction
   2. Critical Thinking Models
   3. Conclusion
3. Shifting Perspectives
   1. Introduction
   2. Why Shift Perspectives?
   3. How to Shift Perspective
   4. Increased Innovation & Creativity
   5. Types of Workplace Creativity
   6. Ways to Enhance Creativity
   7. Conclusion
4. Making and Evaluating Arguments
   1. Introduction
   2. Making a Persuasive Argument
   3. Sources of Evidence
   4. Steps in Evaluating an Argument
   5. Common Errors
   6. Conclusion
5. Planning Strategically
   1. Introduction
   2. Process for Strategic Thinking
   3. Developing Strategic Thinking
   4. The Power of Strategic Thinking
   5. Conclusion
6. Solving Problems
   1. Introduction
   2. Steps for Effective Problem Solving
   3. Problem-Solving Strategies
   4. Problem-Solving Styles
   5. Solving Workplace Problems
   6. Honing Problem-Solving Skills
   7. Conclusion
7. Making Decisions
   1. Introduction
   2. Steps in the Decision-Making Process
   3. Primary Decision-Making Styles
   4. Avoiding Ineffective Decision Making
   5. Honing Your Decision-Making Skills
   6. Conclusion
8. Establishing Truth
   1. Introduction
   2. Distinguish Fact from Opinion
   3. Web Literacy
   4. Utilizing Web Literacy Skills
   5. Conclusion
9. References