A good manager needs to master three roles: being manager, leader and coach. You need to constantly perform in all three roles, and furthermore feel confident when doing so. In order to do so there are several areas where the new or less experienced manager might run into trouble, have questions or feel unaccustomed dealing with certain issues. This practical book covers some of the most common areas that managers have to deal with. Each chapter includes practical advice and tips, information and exercises to continue to work with - individually or with others.

1. Introduction
2. Your personal leadership
   1. Tips to develop your personal leadership
   2. Exercises and assignments
3. Goals, meaning and motivation
   1. Results of “research regarding happiness”
   2. Tips for increased motivation
   3. Exercises and questions
4. Personal Effectiveness – a manager in balance
   1. Time Management/Activity Management
   2. Keys to success
   3. Tips for achieving personal balance
   4. Exercises and assignments
   5. Case: Time study reduces stress
5. Develop your coaching
   1. Tips to become a better coaching manager
   2. Exercises and assignments
6. The manager’s most common fears
   1. What is fear?
   2. Tips on how fears can be handled
   3. Exercises and questions
7. The first three months of a new job
   1. The transition
   2. Tips for managers on new job
   3. Case: The right person in the wrong place
8. Head over colleagues
   1. Tips for inexperienced (and some experienced) managers
   2. Exercises and questions
   3. Case: A good manager does not need to be liked
9. Building an effective team
   1. Tips on building an effective team
   2. Questions and exercises
10. Leading in change
    1. Have a vision – faith in the future
    2. Communicate up
    3. Leading in change – terminating employees
    4. Tips for a redundancy talks
    5. Tips on how to lead the change
    6. Exercises and assignments
11. Test your managerial skills
    1. What are you good at and how good are you?