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Professional eBook

The Essential Guide to Candidate Experience

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Language:  English
Candidate experience is the journey from job application to employment. This guide will help HR professionals, recruitment practitioners to understand, create and measure great candidate experience.
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Description
Content

Candidate experience is the journey from job application to employment – the processes, procedures and the engagement and interest generated. In an age of increasing organisational transparency, this experience is becoming ever more critical. Creating great candidate experience is important for employer branding, company reputation and early employee engagement. This guide will help HR professionals, recruitment practitioners and hiring managers to understand, create and measure great candidate experience.

About the author

Tim is a UK HR professional and Chartered Fellow of the CIPD with over twenty years of generalist experience in roles across the private, public and voluntary sectors. Alongside his “day jobs”, he has co-written a number of books about HR and management, including the successful “Putting Social Media to Work” series. A self-confessed social media convert, Tim is active on Twitter (as @TimScottHR) and also writes for a number of publications and sites.  

Gemma is an experienced HR Director, a Chartered Fellow of the CIPD, and a regular speaker and writer on a variety of HR topics including employee engagement, flexible working, wellbeing and social media. Gemma co-founded The Work Consultancy where she focuses on policy development, content creation, wellbeing and training. Prior to The Work Consultancy, Gemma held a variety of senior HR roles including leading significant organisational change projects and HR transformation. Gemma is a qualified mediator and coach.

  • About the authors
  • Introduction
  1. The problems
  2. The challenge 
  3. What A Candidate Wants 
  4. Principles of great candidate experience 
  5. Internal v External Candidates 
  6. Where are you now? 
  7. Defining Great - The Three Stages of Recruitment 
  8. Great Interviews 
  9. Other Recruitment Methods 
  10. Just say No 
  11. Technology 
  12. Special Considerations 
  13. Recruitment Agencies and Candidate Experience 
  14. The role of the hiring manager in great candidate experience
  15. A Word on Induction
  16. Measuring success 
  17. Social Media and Candidate Experience
  • Top tips
  • And Finally…..

About the Authors

Tim Scott

Tim is a UK HR professional and Chartered Fellow of the CIPD with over twenty years of generalist experience in roles across the private, public and voluntary sectors. Alongside his “day jobs”, he has co-written a number of books about HR and management, including the successful “Putting Social Media to Work” series. A self-confessed social media convert, Tim is active on Twitter (as @TimScottHR) and also writes for a number of publications and sites.  

 Tim is currently People Director at Fletchers Solicitors, a leading law firm in the North West of England. He has previously worked as an independent HR consultant and been Head of People & Organisational Development for a national UK charity, where his team won the Charity Times’ prestigious “HR Management” award.

Throughout his career he has worked closely on people and productivity issues with senior managers and developed people-focused HR teams. A firm believer that there is no such thing as best practice in people management, he has focused on designing and implementing business-appropriate practices, often in organisations which previously had little or no dedicated HR leadership. He says his career aim is simple: to improve people’s experience at work.

Gemma

Gemma Dale

Gemma is an experienced HR professional, a Chartered Fellow of the CIPD, Fellow of the HEA and a regular speaker and writer on a variety of HR topics including employee engagement, flexible working and wellbeing. She is also a qualified coach and mediator.

Gemma is a lecturer in the Business School at Liverpool John Moores University where she teaches employment law and professional development skills. She also runs her own business, The Work Consultancy where she focuses on policy development, flexible and hybrid working and wellbeing.

You can find Gemma on Twitter @HR_Gem and her blog at www.hrgemblog.com