Micro Talk: Customer Service Best Practices

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Learn the skills and techniques to deliver customer service excellence over the telephone and face to face.
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Skillshub specialises in creating digital learning content that is practical, engaging and focused on taking action back in the workplace. Our solutions range from hundreds of off-the-shelf courses and resources through to completely customised solutions. Our team of experienced trainers and online le...

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Bookboon Micro Talks are 5 to 15-minute lessons aimed at listeners who are eager to take in knowledge quickly and efficiently. These Talks are presented powerfully and to the point. Listen in to learn new skills and apply them immediately.

Learn the skills and techniques to deliver customer service excellence over the telephone and face to face.