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Managing Business Stakeholders

Strategies to Supercharge Your Career Trajectory

Language:  English
This book provides an insight into the expectations of business stakeholders, and will be useful not only to the managers but also other employees at various levels of an organisation.
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Businesses are not run only for themselves. There are various other entities – whom we call stakeholders – who have a keen interest in how the business is run as it affects them in myriad ways. These stakeholders include investors, shareholders, owners, management, employees, customers/clients, suppliers, community members, opinion formers, and so on.This book provides an insight into the meaning, value, requirements and expectations of stakeholders, and will be useful not only to the aspiring management professionals but also the existing employees at various levels of an organisation.

About the Author

Manmohan Joshi has over 50 years’ experience of teaching, training and administration. He has taught students of MBA, B. Ed, & Law. Several of his books are available at, and are quite popular.With Degrees in English, Education & Management he has been able to provide deep insight on various topics of interest to people of different professions,

  • About the author
  • Introduction
  1. Stakeholders
    1. Introduction
    2. Who and what are stakeholders?
    3. Inwards investors and ‘local’ stakeholders
    4. Interdependence of suppliers and customers
    5. Summary
    6. Self-assessment exercise
  2. Creating shareholder value
    1. Introduction
    2. Different business sectors
    3. Dissatisfied stakehoders
    4. Summary
    5. Self-assessment exercise
  3. Business and society
    1. Introduction
    2. Social responsibility of business
    3. Social consciousness among business people
    4. Factors affecting business
    5. How business influences society
    6. Summary
    7. Self-assessment exercise
  4. Social responsibility of business
    1. Worldwide trends in business
    2. The ‘Inclusive Company’
    3. Corporate social responsibility
    4. A policy of urban regeneration
    5. The ‘Social Economy’
    6. Ethical investment
    7. Summary
    8. Self-assessment exercise
  5. Customers and workforce
    1. Introduction
    2. Looking after the customers
    3. The workforce
    4. Summary
    5. Self-assessment exercise
  • References
  • Table of figures

Learn about the significance of investor and customer satisfaction in business growth. Recognize how business practices and policies can influence society. Explore approaches to balance stakeholder interests and responsibilities in decision-making. Discover the role of employees in organizational success and stakeholder relations.

About the Author

Manmohan Joshi