What is the difference between impact and intent and why is it important in delivering constructive feedback?
The word "intent" is used to describe someone's desire or goal. The word "impact" means to affect, influence, or change something. When we are giving constructive or developmental feedback, structuring it in an impact verse intent conversation can make it significantly easier to give and receive.
In this audio we will talk through how to structure your feedback to remove that awkward moment where you end up debating what people were trying to achieve rather than what happened, and how you can open someone’s mind to what they need to do differently to achieve their goals.