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Professional eBook

Grateful Business Practices

Will and Cori McCoy
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Language:  English
“Grateful Business Practices” explores the concept of gratefulness as it applies to business, and how your engagement in grateful business practices can enhance customer and employee experiences.
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Description
Content

“Grateful Business Practices” explores the concept of gratefulness as it applies to business, and how your engagement in grateful business practices can enhance your customer and employee experiences. Most importantly, the book highlights how a grateful approach to business can bring you fulfillment as a business leader. The McCoys provide a variety of ways to employ this approach to your business and leadership, for the benefit of your team, your brand, and most importantly, your customers and clients.

About the Author

Will and Cori McCoy have decades of combined business experience in government agencies, companies and non-profit organizations. Cori’s speciality is bringing humanity and thoughtfulness to every client interaction, and Will’s insights into thoughtful leadership practices provide guidance from a corporate perspective. Their mutual commitment to teaching about excellent business relationship practices is the foundation for their first book together, “Grateful Business Practices.”

  1. About the Authors
  2. Introduction
    1. How to use this book
  3. Part 1: Grateful for what you have
    1. Your position
    2. Your team members
    3. Your business unit
    4. Your opportunities
    5. Your network
  4. Part 2: Grateful for what you can have
    1. Your potential customers
    2. Your “in the moment” customers
    3. Your purchasing customers
    4. Your on-going customers
    5. Your future Customers