From Face-to-Face to Virtual Communication helps you transition your communication skills from the in-person to the virtual environment and offers tips for an enriched online experience.
From Face-to-Face to Virtual Communication introduces the Me/We/Together model, easily applicable to in-person and virtual communication. Anchored in the author’s many years of experience as educator, coach, and leader, this eBook helps you transition your communication skills from the face-to-face to the virtual environment and offers tips for an enriched online experience. From Face-to-Face to Virtual Communication invites readers to shape new conversations through active listening, increased self-awareness, managing emotionally charged conversations, using feedforward instead of feedback and mastering stakeholder management.
About the author
Daniela is an international leadership coach with certifications and accreditations from recognised worldwide organisations such as Marshall Goldsmith Stakeholder Centered Coaching, Co-Active Training Institute, Birkman International and the UK Chartered Institute for Personnel and Development.
About the Author
Introduction
Notes on the Dynamics of Human Interaction. Identity and Role
Identity and Social Interaction
Organisational Culture. Motivation at Work
Verbal and Non-verbal Communication. Cultural Differences
Me/ We/ Together: A Communication Map
Me/ We/ Together Communication: Self-Assessment
Communicating About Me
Self-Awareness and Assertiveness
Emotions and Their Impact on Communication
Learning to Cope with Emotions
Integrity at Work
Communicating in the Team
Listening and Acknowledgment
“Not Listening” is a Bad Habit
Acknowledgment
Influence and Persuasion
Finding Common Ground
Withholding Judgment
Non-Verbal Communication
Giving and Receiving Recognition
Communicating in the Organisation
Building Trust with Stakeholders
Sharing
Shaping Conversations Online
The Me/ We/ Together Map when Communicating Online
Twelve Tips for a Positive Video Conference Experience
How to Use the “Me/ We/ Together” Communication Map
Table of Figures
Bibliography
Analyze how virtual communication differs from face-to-face interactions and how it shapes conversations.
Evaluate the impact of non-verbal cues in virtual communication and their effectiveness.
Apply strategies for building sound relationships through digital platforms.
Use the Me/We/Together communication map to improve self-awareness and teamwork.
Explain techniques for managing emotions during virtual communication.
Mihnea
A very useful read for me especially as we have been going through a period of growth during these strange times where virtual communication was often the only option. Highly recommended.
Andreea
An excellent book about communication; easy to read. The three main things that I took away from it are: designing the alliance, listening and feeding forward. It made me realise the importance of feeding forward (what to improve in the future as opposed to feeding back), looking into the future as opposed to into the past. The knowledge gained from reading this has already helped me improve communication with my team and thus be seen as a more valuable resource.
Lala
Easy to read, relevant examples, very helpful insight.
