Profile of Author Eric Garner
Eric Garner is an experienced management trainer with a knack for bringing the best out of individuals and teams. Eric founded ManageTrainLearn in 1995 as a corporate training company in the UK specialising in the 20 skills that people need for professional and per
This eBook will help the reader manage discipline confidently and successfully at work. From the first sensible approach to rule making and controling, it will provide valuable insights into effective discipline.
One of the most expensive responsibilities of management is discipline. Not only does it cost in terms of the stressful effect on everyone involved, it also costs in terms of lost productivity, poor staff morale, and the potentially crippling costs of tribunal cases going against you. It’s not surprising that many managers would prefer not to get involved in discipline at all. But there is no choice. Just as in society as a whole, some kind of discipline is always necessary when people live and work together. You need rules. You need sanctions. And you need measures to correct.
In this book, we’ll show you why it is important to manage discipline well. We’ll show you why things start with a sensible approach to rule-setting and with suitable and adequate controls. We’ll give you an insight into why people break rules at work and what you can do about it. We’ll then take you through the steps of a sound disciplinary procedure that starts with the right way to conduct an investigation, is followed by the options you have in avoiding discipline, and ends up with what steps you can take to put things right. We’ll equip you with the skills to conduct good disciplinary interviews and, if dismissal can’t be avoided, how to handle it without bringing the weight of the law down upon you. We can’t show you how to avoid discipline at work but we can help you manage it confidently and successfully.