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Decision-making support systems: Theory & practice

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Language:  English
This collection of work flows from author Udo Richard Averweg’s curiosity and long experience in the Information Systems (IS) field of decision-making support systems.
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Description
Content

This collection of work flows from author Udo Richard Averweg’s curiosity and long experience in the Information Systems (IS) field of decision-making support systems. It is not only a description of data and methods, but a commentary on theoretical constructs in different contexts, with a broad set of snapshots from Udo’s ongoing participation in the IS field. This book is a timely review and look into the nature and content of decision-making styles and methods. It is a valuable contribution from an author with a strong mix of practitioner and academic work, both locally and internationally.

  1. Historical overview of Decision Support Systems (DSS)
    1. Introduction
    2. Background
    3. Decision Support Systems
    4. Evolution of DSS
    5. Future trends
    6. Conclusion
    7. References
  2. Decision Support Systems and decision-making processes
    1. Introduction
    2. Background to decision-making
    3. Development of the DSS Field
    4. Future trends
    5. Conclusion
    6. References
  3. An overview of Executive Information Systems research in South Africa
    1. Introduction
    2. Background to EIS implementation
    3. EIS research undertaken in South Africa
    4. Discussion of previous EIS research undertaken in South Africa
    5. Future EIS trends
    6. Conclusion
    7. References
  4. Portal technologies and Executive Information Systems implementation
    1. Introduction
    2. Background
    3. Survey of Web-based technologies’ impact on EIS
    4. Future trends
    5. Conclusion
    6. References
  5. Technology Acceptance Model and Executive Information Systems
    1. Introduction
    2. Information Systems adoption and usage
    3. Technology Acceptance Model (TAM) literature review
    4. Research method and data gathering
    5. Results and discussion
    6. Conclusion
    7. Acknowledgement
    8. References
    9. Preamble to Structured Interview Questionnaire
    10. Executive Information Systems (EIS) Questionnaire
  6. Applicability of the Technology Acceptance Model in three developing countries: Saudi Arabia, Malaysia and South Africa
    1. Introduction
    2. Information Systems adoption and usage
    3. Technology Acceptance Model (TAM)
    4. TAM research in three selected developing countries
    5. Conclusion
    6. References
  7. A comparative analysis of Perceived Usefulness and Perceived Ease of Use constructs in organisations in an area of KwaZulu-Natal, South Africa
    1. Introduction
    2. Technology Acceptance Model (TAM)
    3. Discussion of two selected TAM/EIS studies
    4. Averweg () study and Ako-Nai () study findings
    5. Summary of the two TAM/EIS study findings
    6. Conclusion
    7. References
  8. Revisiting CSFs for decision-making support systems implementation in South Africa
    1. Introduction
    2. Critical Success Factors (CSFs)
    3. Information Technology (IT)
    4. Business Intelligence (BI)
    5. Decision Support for management
    6. CSFs for DSS
    7. CSFs for EIS
    8. Management implications
    9. Conclusion
    10. Acknowledgement
    11. References
  9. Glossary of terms
  10. Editorial review
  11. Subject index
About the Author

Udo Richard Franz Averweg