Communication in business plays a crucial role in getting the work done and solving the problems at different levels internally. While a right word or gesture will lead to effective management as well dealing with conflict situations, the use of an undesirable word or gesture or a breakdown in communication can play havoc with organisational ethos. Similarly, its importance with external entities is tremendous as the right communication ensures the overall success of a business organisation. This book is an attempt to discuss the role of business communication in running modern business, and will be a very useful source for all, particularly MBA students.
Description
Content
Reviews
- Introduction
- Meaning Of Communication
- Purpose Of Communication
- Process Of Communication
- Key Elements In Communication
- Characterstics Of Effective Communication
- Communication In Management
- Types Of Administrative Communication
- Types Of Internal Communication
- Dealing With Conflict
- Negotiation, Persuation, Mediation
- Verbal And Non-Verbal Communication
- Meaning Of Verbal Communication
- Modes Of Verbal Communication
- Listening Skills
- Speaking Skills
- Non-Verbal Communication
- Barriers To Communication
- Overcoming Barriers
- Written Communication
- Principles Of Effective Writing
- Business Letters
- Writing Reports
- Writing Proposals
- Writing Business Emails
- Writing Memos
- Group Communication
- Meetings
- Minutes Of The Meeting
- Impact Of Technology
- Media Management
- Employment Communication
- Introduction
- Writing Cv (Curriculum Vitae)
- Interview
- Presentation Skills
- Process
- Examples Of Presentation Language
It an awesome modern business communication book, easy to understand with quality English.
Very usefull within the business milieu.
