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When Leaders Don’t Listen

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Lingua:  English
What happens in an organisation that needs to change, when the leaders fail to listen to the views of employees about that change?
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Descrizione

What happens in an organisation that needs to change, when the leaders fail to listen to the views of employees about that change? Using a case study Michael Millward will describe what the organisation wanted to do, what the leaders did and how the employees responded.With the benefit of hindsight and some understanding of how employee engagement works Michael will explain how the change project might have stood a better chance of succeeding.

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Michael Millward