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Micro Talk: Dealing with “No”

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8m 26s
Lingua:  English
Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.
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Descrizione

Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.

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