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Mastering High-Stakes Communication at Work

Navigating Conflict, Crises, Complex Ideas and Self-doubt

di Corinna M. Hagen
49
Lingua :  English
Master pivotal workplace communication, manage conflicts, crises, and complex ideas with confidence based on practical examples and actionable advice.
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Descrizione
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Contenuto

This book equips readers to master the critical role of communication in navigating workplace conflict, crises, complex ideas, and self-doubt. The author offers a blend of research-backed strategies, practical exercises, and real-world examples to guide emerging leaders on how to improve their communication skills, foster a confident personal communication style, and develop a keen understanding of the audience's perspective.

About the Expert

Corinna Hagen is an award-winning Leadership Coach and Business Coach based in Dallas, Texas. She has worked with hundreds of leaders and consulted Fortune 500 firms and startups to launch innovative products and services, transform organizations, and develop talent. She leads the consulting and coaching company, Zaradigm, LLC.

Understand the psychology behind high-stakes communication and its impact. Learn practical ways to improve their leadership communication skills. Foster a confident personal communication style. Develop a keen understanding of an audience’s need and develop messages that resonate.

  • About the Author
  • Introduction
  1. The Pillars of High-Stakes Communication
    1. Understanding the Landscape
    2. The Psychology Behind Communication
  2. Navigating the Communication Challenges
    1. Conflict and Confrontation
    2. Crisis Communication
    3. Expressing Complexity
    4. Self-Doubt and Communication
  3. Advanced Communication Strategies
    1. Elevating Your Verbal Delivery
    2. Non-Verbal Dynamics
  4. Communication in Practice
    1. Negotiation and Response Strategies
    2. Virtual Communication
    3. Feedback and Active Listening
  5. Personal Branding and Communication
    1. Developing Your Communication Style
    2. Me, Myself, and AI: Embracing the Evolution of Communication
  • Table of Figures
  • References
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Corinna

Corinna M. Hagen

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