John Kyriazoglou obtained a B.A. (Honours) from the University of Toronto, Canada, also earning a Scholastic award for Academic Excellence in Computer Science. John has worked in Canada, England, Switzerland, Luxembourg, Greece, Saudi Arabia and other countries for over 49 years, as a Senior IT manage
This book deals with the issues of linking and aligning your IT application systems and services with your business in a more effective and efficient way. Part I contains four processes, several controls and seven recommended actions to streamline your IT-Business alignment efforts. Part II contains a case study and examples of policies, support roles, frameworks, methods, tools, goals, objectives, checklists, etc., that complement and support the IT-Business alignment processes described in Part I.