Investigation Skills for Managers

Recensione :
( 13 )
89 pages
Lingua:
 English
This book is intended as a practical guide for managers in how to conduct an investigation.
Questo e' un eBook gratuito per studenti
Registrati Gratuitamente
Tutti i libri di testo gratuiti, per sempre. Meno del 15% di pubblicitĂ .
 
30 giorni di prova gratuita
Abbonamento Business gratuito per i primi 30 giorni, poi $5.99/mese
Gli ultimi arrivi
Sull'Autore

Jim Johnston joined the Corp of Royal Military Police, and spent seven years learning the art of investigation looking into the lives of soldiers, before a posting to Northern Ireland and investigating major terrorist incidents. Jim left the army and studied Business, achieving membership of CIPD. He...

Description
Content
Reviews

This book is intended as a practical guide for managers in how to conduct an investigation. Understanding that managers are busy people with little time to read detailed text, the authors have stripped out much of the theory to produce a step-by-step guide that can be dipped in and out of, but if followed will help produce a competent and effective investigation.

  1. Introduction
    1. Introduction
    2. The Basics of Investigations
    3. The Burden of Proof
    4. Balancing Action
    5. The Investigation Process
  2. Manage the Scene
    1. First Aid
    2. Photographs
    3. Sketches
    4. Witnesses
    5. Equipment
  3. Plan the Investigation
    1. What do you have?
    2. What About HR Investigations?
    3. Points to Prove
    4. Photographs
    5. Objectives
    6. Interview Planning
    7. Documentation
    8. Who Needs to be Involved
    9. Reporting
    10. Terms of Reference
    11. Control Sheet
  4. Gather Information
    1. Procedures and Documentary Evidence
    2. What Are You Looking For?
    3. What To Do With The Information Gathered?
  5. Conduct Interviews
    1. Conduct Interviews
    2. Elimination Statements
    3. Order of Interviews
    4. What is Being Established?
    5. Planning
    6. Communication
    7. Structuring the Interview
    8. Asking Questions
    9. Statements
    10. Note Taking
  6. Review
    1. Review the Investigation
    2. Things to check
  7. Complete Report
    1. Complete the Report
    2. Structure of the Report
    3. Recommendations
    4. How are people involved?
  8. Follow Up on Recommended Actions

Appendices

This book is a great help for decision making
28 marzo 2014 05:37
I found this a most informative and useful book for new and experienced investigators. It set out clear steps to take in undertaking an investigation and offers useful tips which are often missed.
10 marzo 2014 21:24
More reviews