Julie Hogbin shares and expands on the process of delivering feedback by both applauding people and constructively assessing them. There are only two types of feedback and in reality, only one way that gets results! Follow the BCD option and you will never be caught out again.
This episode also looks at what medium you use to gain the best result, the delivery, either privately or publicly, and why you would choose either option, plus an approach for noticing and an approach for gross misconduct.
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