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Communicating Change

How to Talk About Project Change

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Lingua:  English
Packed with communication tips, this book will help you deliver business change projects faster and with less resistance, by showing you how to produce and execute a change communications strategy.
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Contenuto
Descrizione

  1. How Change Makes People Feel 
  2. The Foundations for Communicating Change 
  3. Thinking About Audiences 
  4. Planning Your Communication 
  5. Deliver and Evaluate 

Find out how to communicate about organizational and project change. Learn how to use communications to minimize resistance to change, leading to higher project success rates and happier employees.

This practical book addresses the issues leaders face when dealing with project-driven change. It answers the questions: Why do I need to tell people about organizational change? What tools can I use to communicate? And how do I actually do it? Packed with tips and techniques, it will help you draw up a project change communications strategy and execute it effectively.

About the author

Elizabeth Harrin, MA, FAPM, MBCS is a healthcare and IT program manager, and Director of Otobos Consultants Ltd, a project communications consultancy. With 15+ years working in projects and business change, Elizabeth is the author of several books and the popular website GirlsGuideToPM.com. She is a Fellow of the Association for Project Management and speaks at international conferences.

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Elizabeth

Elizabeth Harrin

Elizabeth Harrin, MA, FAPM, MBCS is a project management mentor, trainer and author. She runs Otobos Consultants Ltd, a project communications consultancy specializing in copywriting and consulting for a wide number of international project-based organizations. She has a raft of qualifications that probably don’t mean much to people outside of project management and she is a Fellow of the Association for Project Management. She holds degrees from the University of York and Roehampton University.

Elizabeth has over fifteen years’ experience in projects. Elizabeth has led a variety of IT and projects including ERP and communications developments. She is also experienced in managing process improvement, and spent eight years working in financial services (including two based in Paris, France). 

Based now in the UK, Elizabeth is particularly interested in stakeholder engagement, team communications and making the whole collaboration thing easier.