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Micro Talk: Dealing with “No”

How To Say No

8m 26s
Langue :  English
Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.
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Description

Saying no is never easy. This episode looks at three techniques to use when no is the answer, without causing offense or risking upsetting morale.

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