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Mastering the Art of Face to Face Customer Service

Build Trust, Loyalty & Relationships

22m 55s
Langue:  English
Curious about how to elevate your customer service game? Discover the art of understanding customers, making lasting first impressions, handling difficult situations & delivering personalised service.
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In this episode, we invite you on an enlightening journey into the world of 'Mastering the Art of Face to Face Customer Service'. We introduce the pivotal role of customer service in business success, and the art and science of understanding and fulfilling customer needs, whilst delving into the subtleties of making impactful first impressions, navigating difficult situations, and providing personalised service. We'll also discuss how to transform satisfied customers into loyal patrons!

A propos de l'auteur

MTD Training