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Audio Learning

How to Give Difficult Feedback Virtually

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20m 52s
Language:  English
Giving feedback virtually offers even more opportunities for things to go wrong. This practical guide will help you navigate the difficulties and give feedback that gets results.
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Description

Giving feedback can be a challenging task at any time, and giving feedback virtually means there are even more things to go wrong, as we lose some of the benefits of being in the same place. This practical guide gives you principles and a structure to work through to make sure that all your virtual feedback gets the results you want.

About the author

After a career in learning and development in the NHS and in telecoms, Terry Pearce founded 360 Learning Design in 2005. Since then, he’s helped thousands of learners to improve their communication, approaches, and results. Terry’s passion is deconstructing complex, deep or unfamiliar management and personal effectiveness topics and creating practical, engaging learning materials.


About the Author
Terry

Terry Pearce

Terry's passion for helping people learn has led him to spend twenty years in the Learning & Development industry. In that time, he's won awards for learning programme design from the London NHS Modernisation Agency, the Healthcare People Management Association, and Reed Learning. Working with FTSE100 organisations and public sector bodies across a wide range of personal development and effectiveness topics, he has helped thousands of learners improve their personal impact and add value to what they do.

His approach of breathing life into topics by making materials practically-focused and interactive has seen him in demand in creating a range of interventions including ebooks, videos, integrated programmes, online courses, learning games, sessions using live actors, sessions using apps, interactive 'choose-your-own-aventure' stories, storytelling events, teambuilding sessions and coaching sessions. He produces and hosts a training design podcast and is an active member of several L&D communities, bringing to them his specialist knowledge of designing learning that works with how people prefer to learn. He's the Leader of the London chapter of the L&D support organisation Trainer Talk.

As the founder and lead designer of learning design consultancy 360 Learning Design since 2005, he has worked with recognised organisations across the world to help individuals better represent their organisations and get better results managing themselves and their interactions. His recent studies and focus have been on using games and storytelling in learning and development, and a new business venture in this field is currently in the works. He's based in London.

The key topics around which he has created the majority of his learning and development materials are:

  • Developing Personal Resilience
  • Writing like a Professional and a Human Being at the Same Time
  • Helping People Learn Effectively
  • Handling Difficult Situations Assertively
  • Innovation, Creativity and Problem Solving in the Workplace