Is empathetic AI possible? How can empathy and AI walk hand-in-hand to transform the company-customer relationship? While we’re far off from perfectly empathetic AI, there is a way to train machines to adapt and understand customers' perceptions, needs, and expectations now. Learn what this looks like and how technology can give the power of empathy to those using it correctly, empowering them to use it on operational and executive levels to make empathetic, informed decisions.
