This eBook will give you an understanding of the coaching principles you will need to run a successful coaching program to ensure your team reach their full potential. It discusses the use of external coaches and the issues that confront managers who act as coaches to their own team.

It describes key aspects of coaching including: active listening, building rapport, asking questions, demonstrating empathy, using intuition, goal setting and giving feedback. It also explains the key principles of successful management coaching in the workplace.

This eBook will give you an understanding of coaching principles, as well as the skills, attitudes, and behaviors that you will need to run a successful coaching session. It discusses the use of external coaches and the issues that confront managers who act as coaches to their own team.

You will learn:

• What coaching can achieve for your team
• The differences between coaching, mentoring, and counseling
• To establish the right mindset for effective coaching
• The advantages and disadvantages of internal, external, formal, and informal coaching
• The key principles of successful coaching

1. What Does Coaching Involve?
   1. Important Distinctions
2. Types of Coaches
   1. External Coaches
   2. Internal Coaches
   3. Formal or Informal?
3. Coaching Principles
   1. For the Coach
   2. For the Coachee
4. Summary
5. References