Skip navigation

Bookboon.com Lataa ilmaisia e-kirjoja

Choose a category

Telesales

Telesales
3,4 (17 arvioinnit) Read reviews
ISBN: 978-87-403-0182-3
1 painos
Sivua : 36
  • Price: 49,50 kr
  • Price: €5,99
  • Price: £5,99
  • Price: ₹110
  • Price: $5,99
  • Price: 49,50 kr
  • Price: 49,50 kr

4 helppoa askelta e-kirjan lataukseen

Olemme hyvin pahoillamme, mutta ladataksesi kirjojamme tai katsoaksesi videoitamme, selaimesi tulee sallia JavaScript.
Oletko kiinnostunut ILMAISTA kirjoista ja päivityksistä Bookboonilta?
Saat kuukausittaisen uutiskirjeen sähköpostiisi ilmaisiin oppikirjoihin liittyen. Mitään antamistasi yhteystiedoista ei luovuteta kolmansille osapuolille.
eLib
Unlock your organization's learning potential
See Demo

Corporate eLibrary

Discover our employee learning solutions

This is a Premium eBook

Bookboon Premium - Gain access to over 800 eBooks - without ads

You can get free access for a month to this - and 800 other books with the Premium Subscription. You can also buy the book below

  • Start a 30-day free trial. After trial: 39,99 kr p/m
  • Start a 30-day free trial. After trial: €5,99 p/m
  • Start a 30-day free trial. After trial: £4,99 p/m
  • Start a 30-day free trial. After trial: ₹299 p/m
  • Start a 30-day free trial. After trial: $3,99 p/m
  • Start a 30-day free trial. After trial: 39,99 kr p/m
  • Start a 30-day free trial. After trial: 39,99 kr p/m
eLib
Unlock your organization's learning potential
Click here!

Corporate eLibrary

Discover our employee learning solutions

Tietoja kirjasta

  1. Arvioinnit
  2. Kuvaus
  3. Esipuhe
  4. Sisältö

Arvioinnit

Carmen ★★★★★

concise and well structured

Kuvaus

This book provides its readers with a structured approach to telesales, from preparation to closing the sale. It describes each step, and provides information regarding the transition from one step to the next.

The information contained in this book is meant to help sales professionals achieve better results over the telephone, whether they use this channel exclusively for sales, or just as a part of a more complex selling strategy.

Esipuhe

The telephone is the most widely used tool in sales interactions. This is due to the fact that it helps save time and money by extending geographic coverage, while still allowing a complete one-to-one interaction with prospects.

This book provides a structured approach to telesales, from preparation to closing the sale. It describes each step, and provides information regarding the transition from one step to the next.

In chapter 1, telesales is defined and explained. Chapter 2 presents the specifics of selling over the telephone, as opposed to face to face selling. Chapter 3 addresses the preparation phase, offering essential information regarding the rules of phone call efficiency, while chapters 4 deals with the steps of the actual sales call, explaining how to reach decision makers, catch the client’s interest, investigate needs, make a successful sales presentation over the phone, overcome objections and close the sale.

The information contained in this book is meant to help sales professionals achieve better results over the telephone, whether they use this channel exclusively for sales, or just as a part of a more complex selling strategy.

Sisältö

  1. Defining Telesales
  2. The Specifics of Selling Over the Telephone
    1. Active Listening
    2. Delivering a Clear Message
  3. Preparing for the Telesales Call
    1. Knowing the Product or Service
    2. Knowing the Purpose of Each Call
    3. Call Scripts
  4. The Stages of Telesales Calls
    1. Getting Past the Gatekeepers
    2. Catching the Prospect’s Interest
    3. Investigation
    4. Making the Sales Presentation
    5. Overcoming Objections
    6. Closing
  5. Bibliography
This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with EU regulation.