Selection Process and Recruitment Plan Guide

If you hire in haste, you will almost certainly dismiss at length. This book will help you to recruit effectively, avoiding the common pitfalls. It sets out the legal requirements applicable during the recruitment process as well as best practice and some useful hints and tips to help you recruit the right person for the job, saving you time, money and effort.

Getting it wrong can be both expensive and frustrating. These sobering statistics give us a clue:

- Accuracy of recruiting when using interviews alone is approximately 33 per cent.

- The direct cost of recruitment is approximately £2k per person for a straightforward job. It will be more for complex and more senior roles.

- Advertising costs can be steep. They range from about £400 in local papers to £25k in Sunday broadsheets.

If you have the wrong people in place, your business will under-perform. You need good people with the right skills to look after your customers and/or make your products.

• Preface
• About the author
• Miscellaneous notes

1. Overview of the Ebook
   1. Introduction
   2. Do you really need to recruit?
   3. Getting the process right
   4. Job descriptions and person specifications
   5. Advertising
   6. Genuine occupational requirements
   7. Positive action
   8. Collecting data
   9. Criminal records and vetting
   10. Health screening
   11. Equal opportunity monitoring
   12. Data protection
   13. Eligibility to work in the UK
   14. The interview
   15. Interview questions
   16. Testing
   17. Assessment centres
   18. References
2. Do you really need to recruit?
   1. Introduction
   2. Reasons to recruit
   3. Alternatives to recruitment
   4. Going ahead with recruitment
3. Getting the process right
   1. Introduction
   2. Planning a successful recruitment process
   3. Identify the most appropriate search procedure
   4. Plan the recruitment process, interviewers and timescales
   5. Request information on experience, skills and qualifications
4. Job descriptions and person specifications
   1. Introduction
   2. What should be included in a job description?
   3. What should be included in a person specification?
   4. Essential v desirable criteria
5. Advertising
   1. Introduction
   2. Trawling the market
   3. What to include in a job advertisement
   4. Attracting the right candidates
   5. Don’t create opportunities for ‘bounty hunters’
   6. What about asking for experience?
6. Genuine occupational requirements
   1. Introduction
   2. What are genuine occupational requirements?
   3. When will an employer be able to assert that there is a GOR?
   4. Examples of GORs
7. Positive action
   1. Introduction
   2. Attracting more applicants from under-represented groups
   3. Positive discrimination
   4. Positive action under the Equality Act 2010
8. Collecting data
   1. Introduction
   2. Application forms versus CVs
   3. To interview or not to interview?
   4. Shortlisting
9. Criminal records and vetting
   1. Introduction
   2. Disclosure and Barring Service
   3. Rehabilitation of offenders legislation
   4. Checking criminal records
10. Health screening
    1. Introduction
    2. Health checks after an offer has been made
    3. Reasonable adjustments
    4. Exceptions
11. Equal opportunity monitoring
    1. Introduction
    2. Why monitor?
12. Personal Data
    1. Introduction
    2. Collection of data during recruitment
    3. Express permission
    4. Documentation
    5. Data protection tips
13. Eligibility to work in the UK
    1. Introduction
    2. Checking eligibility to work in the UK
    3. Establishing the statutory excuse
    4. What documents do I check?
    5. Establishing an excuse
    6. Knowingly employing an illegal migrant
    7. Employing EEA nationals
    8. Brexit
    9. Non-EU workers
    10. Points based assessment
    11. Sponsorship duties
14. The interview
    1. Introduction
    2. Preparing for the interview
    3. Interview structure
    4. Stages of the interview
    5. Common mistakes
    6. After the interview
15. Interview questions
    1. Introduction
    2. The dos and don’ts of questioning
    3. Types of questions
    4. Question funnel
16. Testing
    1. Introduction
    2. Reasonable adjustments for candidates with a disability
    3. Ensure that there is no taint of unlawful discrimination
    4. Psychometric testing
17. Assessment centres
    1. Introduction
    2. Why use assessment centres?
    3. What happens at an assessment centre?
    4. Observation and feedback
18. References
    1. Introduction
    2. Taking up references
    3. What sort of thing can I ask for in a reference?
    4. Unsatisfactory references
    5. Personal v company references
    6. Other pre-employment checks