Performance Reviews

• About the author
• Introduction

1. The concept
   1. Introduction
   2. Evolution of performance management system (pms)
   3. Steps in performance review
   4. Summary
   5. Self-assessment exercise
2. Performance review trends
   1. Introduction
   2. New developments
   3. Summary
   4. Self-assessment exercise
3. New challenges
   1. Introduction
   2. Challenges and response
   3. Rethinking performance reviews
   4. Summary
   5. Self-assessment exercise
4. Employee expectations
   1. Introduction
   2. Employee expectations
   3. Employee engagement
   4. Equal opportunity policy
   5. Summary
   6. Self-assessment exercise
5. Organisational expectations
   1. Introduction
   2. Employee behaviour
   3. Employee off-duty conduct
   4. Summary
   5. Self-assessment exercise
6. Review systems
   1. Introduction
   2. Systems
   3. Emerging trends
   4. Summary
   5. Self-assessment exercise
7. Performance review skills
   1. Introduction
   2. Suggestions for management
   3. Managerial actions
   4. Summary
   5. Self-assessment exercise
8. Assessment of soft skills
   1. Introduction
   2. Soft skills to be reviewed
   3. Summary
   4. Self-assessment exercise

• References
• Table of figures

Learn the significance of performance reviews in an organization.

Discover new trends in conducting performance reviews, including technology integration.

Recognize the role of soft skills in employee assessment and development.

Understand the importance of communication and feedback in improving performance reviews.