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Managerial Communication Today

Language:  English
This book is an attempt to highlight the importance of managerial communication – both traditional and virtual – and is likely to be beneficial to existing as well as aspiring managers.
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With changing times and circumstances the modes of communication keep on changing. With the advent and development of digital platforms – and the aftereffects of pandemics such as Covid-19 – the role of digital platforms and that of virtual communication has taken a centre stage, particularly in the way managers communicate with others – both internally and externally.This book is an attempt to highlight the need for effective managerial communication – both traditional and virtual – and is likely to be of great use to existing as well as aspiring managers.

About the author

Manmohan’s interactive style and unique ability to engage with young as well as not so young has made him a very effective training facilitator. He has conducted a horde of training programmes in India and the Middle East. His deep insight into the culture of his home country – India – and that of the Middle East has made it possible for him to effectively engage audiences. He has also made presentations on various topics at International Conferences under the auspices of UNESCO, and ensured that his practical viewpoints are shared with a wide variety of audience.

Currently a Freelance Training Facilitator, Manmohan has authored several eBooks on Management and Education.

Having worked as Head of several educational and training organisations in India, Kuwait and Oman, he has specialised in training programmes for people in a wide variety of professions. He has also made a Webinar presentation on Personality Development organised by a US-based organisation.

An alumnus of Cambridge International College (UK), Manmohan also holds a Ph.D. in Management, and Masters in Business Management, Education and English.

Manmohan is currently India-based and conducts training programmes for college students, professors and management executives.

Among his other programmes the following are in much demand:

  • Soft Skills

  • Business Communication

  • Leadership & Teambuilding

  • Pedagogy of Teaching at college/school level

  • EMI (English as Medium of Instruction) Skills for college professors

  • Guidance and counselling in educational institutions

  • About the Author
  • Preface
  1. Concept of communication
    1. Introduction
    2. Meaning of communication
    3. Purpose of communication
    4. Nature of communication
  2. Need and importance
    1. Need
    2. Importance
  3. The communication loop
    1. Introduction
    2. The sender and the intended recipient
    3. Encoding
    4. The message
    5. The channel of communication
    6. Decoding
    7. Feedback
  4. Barriers to effective communication
    1. Introduction
    2. Barriers
  5. Models and theories
    1. One-step and two-step communication
    2. One-sided and two-sided messages
    3. Attitudes
    4. Balance theory
    5. Congruity theory
    6. Cognitive dissonance theory
    7. Multi-component attitude models
    8. Game theory
  6. Digital communication
    1. Introduction
    2. Origin and development of digital technology
    3. Importance and purpose of digital systems
    4. Types and forms
    5. Digital communication tools
    6. Uses of digital systems
  7. Virtual communication
    1. Introduction
    2. Working from home (wfh)
    3. Virtual meetings
    4. Roles in a virtual group
    5. How to ensure virtual motivation
    6. How virtual teams succeed
    7. Benefits of virtual meetings
    8. Tech tools for virtual meetings
    9. Online etiquette rules
  • References
About the Author

Manmohan Joshi