Even the most contentious issues can be dealt with constructively and resolved to everyone’s satisfaction if the chair controls the meeting well. On the other hand, a badly run meeting leaves all of the attendees feeling frustrated that they have wasted their valuable time.
This eBook explains how to chair each stage of a meeting using the agenda to ensure it achieves its goals. It also describes how to encourage full participation and to discreetly prevent others from taking control or holding up progress.