In this book, you learn to correct unwanted behavior in order to create constructive changes. It includes encouraging, effective methods and helpful checklists for corrective as well as affirmative feedback. The book explains how different personality profiles respond and relate to receiving and giving feedback. You will gain a new perspective on how feedback can be a strategic business tool. With this book, you can resolve current issues, prevent future issues, and lay the groundwork for effective teamwork and positive results with methods useful in both business and personal relations.
About the Author
Stein Erik Egeberg, Norwegian engineer and business economist. Experienced mentor, coach, consultant and author. Delivers innovative and educational courses, workshops and seminars. Covers key areas as communication, teamwork, personality profiles, sales, customer service, recruitment and leadership. Accredited for extensive knowledge, ability to simplify complicated subjects and capacity to create results. His books provide new insight, valuable tools and effective methods.