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Professional eBook

Basic Selling Skills

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(28 ratings)
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Language:  English
Are people born natural sales people or can the skills of selling be learned?
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Description
Preface
Content
Reviews

Are people born natural sales people or can the skills of selling be learned?

We firmly believe in that no matter what your background, education or experience is, that learning the art and the science of selling can be mastered with the right approach and technique.

During this textbook we’ll cover what the best approaches are to sell more effectively. We’ll assume that you have little or no selling experience so we’ll take you by the hand and will give you a firm foundation in basic selling skills.

Are people born natural sales people or can the skills of selling be learned?

We firmly believe in that no matter what your background, education or experience is, that learning the art and the science of selling can be mastered with the right approach and technique.

During this textbook we’ll cover what the best approaches are to sell more effectively. We’ll assume that you have little or no selling experience so we’ll take you by the hand and will give you a firm foundation in basic selling skills.

  1. Introduction
    1. Overview of the Ebook
    2. The Basic Sales Process
    3. Sales Models
    4. Maintaining Customer Relationships
  2. The Basic Sales Process
    1. Introduction
    2. The Changing Face of Sales
    3. The Development of the Selling Function
  3. General Skills Every Salesperson Should Have
    1. Introduction
    2. Listening Skills
    3. Effective Communication Skills
    4. Problem Solving Skills
    5. Interpersonal Skills
    6. Organization Skills
    7. Self-Motivation Skills
    8. Persuasion Skills
    9. Integrity
  4. Basic Sales Models
    1. Introduction
    2. AIDA
    3. AIDCA
    4. The Seven Steps of the Sale
  5. Maintaining Customer Relationships
    1. Introduction
    2. Being Perceived as an Expert
    3. Keeping the Customer Informed
    4. Selling to Existing Customers
  6. Resources

Organized and simple in presentation. Concise and direct in content.
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About the Author
MTD

MTD Training

Since 2001 we have delivered training in over 23 different countries to over 7,500 organisations in hundreds of different industries and have helped to develop over 200,000 staff.

Face to face, blended or online – we provide a wide range of management, leadership development and sales effectiveness programmes that will enable your staff to maximise their potential by gaining or refining their skills.

We believe that training should be fun, highly interactive and provide “real world” practical techniques and methods that you can use back in the office – and that’s exactly what we provide.