This book is a must-read to be up to date with the requirements of Human Resources Management in the 21st Century. The world turned into a knowledge economy and human resources professionals need to specialize in knowledge management and talent management. Written in a practical manner, this book covers all key topics of HRM, from attracting, hiring, assessing, training, coaching, leading, rewarding and retaining, to laying off or promoting employees. Learn to focus on modeling the excellence of top performers and paying attention to attitude & motivation, rather than just skills.

1. Introduction
   1. Making the case for talent management
   2. This book’s contents and intentions
2. Strategy First
   1. Strategy helps to determine Priorities
3. How people achieve Results
   1. The link between wanting to, knowing to and being able to.
   2. Attitude, Filters and meta-programs
   3. Knowledge, Values & Beliefs
   4. Skills
   5. Implications for Talent Management
4. Focus on Excellence
   1. The danger of generic solutions and other shortcuts
   2. Modeling Excellence
   3. Using the Model
5. Talent Acquisition: Recruiting & Assessment
   1. The Recruitment Process
   2. Attracting the right candidates
   3. Some notes about résumés
   4. Hiring the Best Candidate
   5. Assessment and 360° feedback
   6. Performance of Recruitment Methods
   7. A word of warning
6. Talent Development: Training & Coaching
   1. Needs Analysis
   2. Some Musings about Training
   3. Coaching in the context of Talent Management
   4. Knowledge Management & Creation
7. Talent Integration: Leadership & Building Teams
   1. Fitting Leaders within a culture
   2. Induction Programs
   3. Strategic decisions may destroy key talent
   4. Building Teams
8. Appraising & Rewarding Performance
   1. Feedback & Responsibility
   2. Appraisal & Reward Systems
   3. Exit
9. Retention & Succession Planning
   1. Don’t Burn Out the Talented People
   2. Flexibility & Part-time employment
   3. Knowledge Management & Succession Planning
10. Programs for High Potentials
    1. Selecting Candidates Into the Program
    2. Running the program and evaluating the results
    3. Guerrilla projects for the Nimble
11. Job Crafting
12. The Talent Life Cycle: Integrating all of it
    1. Measuring Success
    2. Return on Investment
    3. Talent Life Cycle – Full Checklist (for each key position)
    4. How jobEQ tools fit into the Talent Life Cycle
13. Conclusion