Measuring Performance at the Workplace

Descripción

Measurement Choices points to the need for new metrics in all industrial sectors; Manufacturing, Services, Public, and not-for-profits sectors. It is a guide for practitioners to be effective in their work and for students to critically think via mini cases and questions. In personal and business life alike, no progress is possible without modern measurement tools. With this guide in hand, progress can be made!

About the author

Following a corporate career in Industrial Engineering with global US corporations, Dr. Wolf taught in the week-end MBA program at the H. Wayne Huizenga School of Business and Entrepreneurship, at NSU in Ft Lauderdale, Florida, for more than sixteen years until 2016. The courses were quantitatative such as Operations Management, Supply Chain Management, Best Practices and Business History, Quantitative Modeling, and Business Strategy. Currently, he is in private practice as an arbitrator/mediator for FINRA (Financial Markets Regulatory Autority) in the USA and pursues research in Artificial Intelligence related to society and ethics, and Board memberships as a public service.

Contenido

1. About the author
   
2. Foreword 
   
3. Introduction
   
4. Management and Measurements
   
5. Corporate Staff Functions
   
6. On Services
   
7. Workplace Measurements in Manufacturing Operations
   
8. On Workplace Measurements in the Public Sector
   
9. Not-For-Profit Organizations
   
10. Happiness, Cause & Effect, Indexing and Employee Self-Measurement
    
11. Summary
    
12. References and Resources