Stephen Covey says, "Most people do not listen with the intent to understand; they listen with the intent to reply.”
Can you think of times when you've done that? Even if you can't, you may well do it - 96% of people think they're a good listener, but only 25% actually are.
That's why, in this episode, Adam and James discuss the misconceptions around being a 'good listener’ and offer some actionable tips to be better.