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Your Boss: Sorted!

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Language:  English
An antidote to discontentedly putting up with things, the book can be your first step to a better future.
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A bad boss can make a job hell.

And a good working relationship with your boss does not just happen; but it can be possible if you work at it. This book shows how. It sets out proven approaches and practical tips about a range of matters from communications to job appraisals where you can take an initiative with action that can help create the relationship that you want, and which your boss finds works and which they like. Such action can affect how well you can do your job, the satisfaction, indeed enjoyment, and rewards you get from it and how your present situation can lead on to a career of increasing success.

An antidote to discontentedly putting up with things, the book can be your first step to a better future.

  1. Introduction: a major influence on job satisfaction and success
  2. A Relationship That Works
    1. Creating continuous practicality
    2. Defining your job
    3. A Sound Working Structure
  3. Creating A Positive Profile
    1. Perception is reality
    2. Your prime objectives
    3. The people to impress
    4. Your best image
  4. Actively creating positive impact
    1. Ready, aim – fire!
    2. Positive, specific action
    3. Work essentials
    4. Establishing a balance
    5. Here’s an idea
    6. Adding power
  5. Successfully Communicating With Senior People
    1. First things first
    2. Choosing the best moment
    3. Making meetings work for you
    4. The power of listening
    5. Earning a hearing
    6. The power of being assertive
  6. Securing Agreement From Your Boss
    1. Initial principles
    2. The gentle art of persistence
    3. Helping them decide
    4. A persuasive formula
    5. How to add “weight” to the argument
  7. Getting Over Difficulties
    1. What to do about the boss from hell
    2. Communication to the rescue
    3. What about BIG problems?
    4. Beware creating problems
    5. Last resorts
    6. Building on success
  8. The Benefits Of Job Appraisals
    1. Tell me how I’m doing
    2. The reason for appraisals
    3. How your appraisal can help you
    4. Preparation
    5. Topics for discussion
    6. Conduct during the meeting
    7. Action after the meeting
    8. Recognise that criticism is helpful
  9. Summary
    1. Final overall thoughts
    2. Ideas for the future
The information in this book is not only for use in one's world of work. The skills explained in it can also assist in developing sound relationships, even outside the workplace. It contributes to enhancing one's emotional intelligence.
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About the Author

Patrick Forsyth

PATRICK FORSYTH runs Touchstone Training & Consultancy, an independent firm based in the U.K. specialising in marketing consultancy, research and training on marketing issues, sales and communication and management skills. 

He is a consultant of many years’ experience and was a Board Director of a major consulting organisation before starting his own firm in 1990. Previously he began his career in publishing, holding sales, sales management and marketing positions, subsequently working for a management institute before moving into consultancy. 

His work has spanned many industries, and also many countries, in part in alliances with others (for example as an “Associate consultant” with various professional bodies). He has worked in most countries in continental Europe (including Eastern Europe) and has also worked regularly in South East Asia, which he has got to know well. In training he conducts tailored in-company courses and individual tutorials. He also conducts “public” seminars and has presented regularly for a variety of organisers including: The Chartered Management Institute, The Chartered Institute of Marketing, The London Chamber of Commerce, The City University Business School and more specialised bodies (such as the Institute of Chartered Accountants, the Publishing Industry Training Centre and the British Council). He has worked for similar bodies overseas, for example the management institutes in Malaysia and Singapore. 

He is the author of many successful business books. These include: Marketing: a guide to the fundamentals (The Economist), How to write Reports and Proposals, How to Motivate People and Successful Time Management (Kogan Page), and on careers, for example: Detox your career (Cyan). He has titles translated into more than twenty five different languages. He also has a long list of articles to his credit (written for a variety of journals such as Better Business and Professional Marketing), training materials and, more recently, for several web sites; he has written and produced corporate publications. One review of his writing states: Patrick has a lucid and elegant style which allows him to present information in a way that is organised, focused and easy to apply. (“Professional Marketing” magazine). 

His work also includes a plethora of other involvements. He has acted as: a series editor for an international business publisher, training advisor for the Meetings Industry Association, advisor and presenter on two BBC television programmes on marketing and management matters, a member of on the editorial board of a management journal, a communications advisor for the Civil Service in Malaysia, a mentor in the TEC small business advisory service and reviewed books for The Good Book Guide and Amazon. His writing stretches beyond business and he has had three books of light-hearted travel writing published (First class at last!, Beguiling Burma and Smile because it happened - the later about Thailand) along with two novels (Long Overdue and Loose Ends).