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Audio Learning

The Important Employees are the Ones You Keep

An Abeceder Quotation Conversation

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28m 44s
Language:  English
Michael Millward and Mark Copsey – Associate Lecturer at the Business School of Northumbria University – use a Mary Kay quote to explore the importance of employing the right people.
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In this Abeceder Quotation Conversation, Michael Millward and Mark Copsey – an Associate Lecturer at the Business School of Northumbria University – discuss a quotation that describes why entrepreneur Mary Kay believed her cosmetics business was and continues to be successful.


Michael and Mark explore how a company can ensure that their employees know that they are valued.

About the Author

Michael Millward

Michael Millward is the creator and host of Abeceder Quotation Conversations.

During a human resources career which started in 1981 in the UK Michael has held leadership roles in, start-ups, small, medium sized businesses, and large blue chip multinationals organisations, in joint venture, e-commerce, government, hi-tech, manufacturing, mining, major construction projects retail distribution, travel, hospitality, financial and service sectors, across the world.

In 2004 Michael returned to the UK and established Abeceder a provider of employment related, information, products, services, and expertise.

The Abeceder family now includes:

• Abeceder H2R a comprehensive HR software and HR support service that covers every aspect of every stage of the employer, employee relationship from hiring to retiring.
• – an independent, multi brand, multi format learning resources and training courses web shop
• – an employees’ guide to employment

Michael holds a MSc in Human Resource Management from the University of Wales and is a Chartered Fellow of the UK Chartered Institute of Personnel and Development (CIPD). For many years Michael was a volunteer branch chair and member of the Institutes National Council.