This user guide will enable you to save time when working in Outlook 2013.

You will learn how to:

• Create folders to keep your email tidy
• Use QuickSteps to do things such as filing or creating standard emails speedily
• Add appoinments – all day events and Scheduled Meetings
• Create Tasks
• Perform an email mail merge
• Shortcuts for working with email and calendar

1. Outlook Home Screen
   1. The Ribbon
   2. The Quick Access Toolbar
   3. The Alt Key
   4. Drag and drop between email and calendar
   5. Sneak peek
2. Mail
   1. Reply to an email
   2. Pop out or discard
   3. Reply with meeting
   4. Insert a copy of your calendar
3. Email options
   1. Themes
   2. Show fields
   3. Permission
   4. Vote
   5. Preview attachments
   6. Insert and format a table
   7. Insert a picture
   8. Create a signature
4. Conversations
   1. Conversation view
   2. Conversation cleanup
   3. Ignore a conversation
5. Deleting email
   1. Delete email
   2. Empty deleted items
6. Filing
   1. Create a folder
   2. Drag and drop to file email
   3. The move button
7. Quicksteps
   1. QuickStepsin Outlook
   2. Categorise and move
   3. Flag and move
   4. New email to
   5. Forward to
   6. Meeting with
   7. Standard response and add to calendar
8. Custom Quicksteps
   1. Create a standard email response
   2. Standard email
   3. Reply and move
9. Email templates
   1. Creating a template for email in Outlook
   2. Add the choose form icon to the Quick Access Toolbar
10. Search
    1. Search for email
11. Search folders
    1. Search folders
12. Calendar
    1. The Calendar
    2. Calendar views and arrangements
    3. Timescale
    4. Open other calendars
    5. Share calendars
    6. Calendar overlay
    7. Calendar groups
    8. Appointments
    9. Meetings
    10. The scheduling assistant
    11. Tracking meeting responses
13. Contacts – people
    1. Introduction
    2. View contacts
    3. Create a contact
    4. Add contact details direct from incoming email
    5. Communication options in the message header
    6. Favourite people – peek
    7. Create a contact group
    8. Email a contact group
    9. Organise contacts in folders
    10. Place contacts in folders
14. Connect to a social network
    1. Social connector
    2. The people pane
15. Tasks and to do
    1. To do
    2. Tasks
    3. Create a task from an email
    4. Create a task from an appointment
16. Mail merge
    1. Mail merge
    2. Create the message
17. Index