- Preface
-
Measuring Great Teams
- Avoid Metric Weaponization
- Estimating Work
- Relative Estimating
- Estimating in Hours and Days
- Predictability
- Burn Down
- Volatility
- Velocity
- Customer Satisfaction
- Employee Satisfaction
- Team Health Self-Assessment
- Cumulative Flow Diagrams
- Lead and Cycle Time
- Littleās Law
- Chapter Review
- Conclusion