Communication is all about finding ways to produce greater understanding, and yet so often the best efforts result in confusion. Simply put, when a leader says one thing but something else is heard, seeds of frustration and conflict are born.
This Virtual Classroom focuses on how to balance three communication factors--relationships, results, and self-respect in order to resolve miscommunication problems with employees and stakeholders.
About the Expert
As a coach, speaker, and author, Patrick Parker has delivered Inner Leadership to leaders and organizations throughout the United States and internationally. This framework is based on the premise that once people go within themselves to explore, discover, and apply soft skills, unimaginable new external solutions and opportunities arise. Patrick is a Certified Executive Coach and holds the Professional Certified Coach credential through the International Coach Federation. His work is influenced by experience as a Licensed Master Social Worker as well as his first career in classical music, through which he earned a doctorate degree and held leadership positions in churches, universities, and a nonprofit.
